Reference

How diswar Handles Your Personal Data

At diswar, we are transparent about every piece of data we collect, why we collect it, and how long we keep it — so you can make informed…

Data collected only as neededUPI & Paytm transactions secured end-to-endYour rights under applicable Indian lawClear retention and deletion timelinesDirect contact path for data requests
diswar How diswar Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal data is stored, processed or shared, our dedicated privacy contact paths are available seven days a week.

Email Privacy Desk Write to our privacy team at the address listed in your account dashboard.
Live Chat Support Open the chat widget on diswar.net and select the Privacy or Data topic.
Account Settings Portal Many data preferences — including marketing communications and cookie consent — can be adjusted…
HOW WE PROTECT YOUR DATA

Our Data Handling and Security Practices

diswar applies layered security controls across every stage of data handling — from the moment you enter your UPI ID at checkout to the point your withdrawal clears.

Encrypted Connections

Every page on diswar.net is served over an encrypted connection.

Cookie Management

We use functional cookies to keep your session active and analytical cookies to understand how pages perform.

Account Access Controls

Your account is protected by password authentication. We encourage you to use a unique password and to contact our team…

Data Retention Timelines

We retain transaction records, including Paytm and PhonePe deposit logs, for the period required by applicable financial regulations.

Third-Party Data Sharing

We share data with payment processors, identity verification providers and fraud-detection services only to the extent needed to operate your…

Requesting Changes to Your Data

You may request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where…

Frequently Asked Questions About Our Privacy Policy

The questions below address what we collect, how long we keep it, and the steps you can take to access or remove your data. If your question is not answered here, our privacy desk is the fastest route to a direct response from the team that manages data handling on diswar.net.

We collect your name, email address, mobile number and date of birth at registration. Once you add a payment method such as UPI or Paytm, we also record the identifiers associated with that payment instrument for transaction processing and fraud prevention.

We share your data only with service providers who help us operate your account — payment processors, identity verifiers and security partners. Each provider is contractually restricted from using your data for any purpose beyond the service they deliver to us.

Transaction records — including UPI, Paytm and PhonePe deposit and withdrawal logs — are kept for the duration required by applicable financial and tax regulations in the relevant jurisdiction. After that period, records are deleted or permanently anonymised.

Yes. Send a data-access request to our privacy desk via email or live chat, including your registered email address. We will compile and deliver a summary of the personal data linked to your account within 30 days of verifying your identity.

Submit a deletion request through our support chat or privacy email. We will process it once we confirm no active legal or regulatory obligation requires us to retain the data. We will notify you of the outcome within 30 days.

We use session cookies to keep you logged in and analytical cookies to measure page performance. You can review and withdraw consent for non-essential cookies at any time via the cookie preference panel in the footer of diswar.net.

Contact our privacy desk immediately via live chat or the email address in your account dashboard. We will open an internal investigation, respond within 72 hours with an update, and take corrective action if a handling error is confirmed.