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Explore diswar Legal Terms for India

Our legal terms set out exactly what you agree to when you open an account with us, how we handle your personal data, and what rights you hold…

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diswar Explore diswar Legal Terms for India
CONTACT LEGAL TEAM

Open a Legal Query With Our Support Paths

Email Legal Send detailed legal queries, data-access requests, or account-deletion requests to our dedicated legal inbox.
Live Chat Reach our support agents via live chat for urgent policy questions.
Postal Address For formal legal notices, written correspondence can be sent to our registered address.
HOW WE HANDLE DATA

Browse Our Account Security and Data Practices

Every measure listed here reflects what we actually do on our infrastructure — not a policy wish list.

Data Encryption

All personal and payment data, including UPI reference numbers and Paytm wallet IDs, is encrypted using industry-standard TLS in transit…

Cookie Controls

We use functional and analytics cookies to keep your session active and understand how you navigate the lobby.

Account Security

Two-factor authentication is available on every account and strongly encouraged.

Data Retention

We retain account and transaction records for the period required by applicable Indian financial regulations.

Who to Contact

For all data-related rights requests — access, correction, portability, or deletion — write to our legal inbox with your registered…

Requesting Changes

To update personal details such as your registered mobile number or linked PhonePe account, submit a change request through the…

Discover Answers to Common Legal Queries

These questions cover the legal rights and responsibilities most commonly raised by account holders in India. If your specific situation is not addressed here, please reach our legal team directly via email or live chat.

Your account is subject to the laws applicable in your jurisdiction within India. Availability depends on local law, and where access is permitted, Indian consumer-protection and data-privacy regulations apply to how we hold and use your personal information.

Email our legal inbox from your registered account address and specify that you are making a data-access request. We will acknowledge receipt within one working day and provide a structured copy of your data within the period required by applicable law.

Yes. Send a deletion request to the legal inbox with your account email and a brief statement of your reason. Mandatory financial records required by Indian regulation must be retained for the statutory period, but all non-mandatory data is deleted promptly on request.

Payment references, including UPI IDs and Paytm wallet tokens, are encrypted at rest and in transit. We do not store full payment credentials on our servers; only tokenised references needed to process or reverse a transaction are retained.

You have the right to raise a formal dispute with us directly by emailing the legal team. We will review the specific clause you have identified and respond in writing. You also retain the right to escalate to an appropriate Indian consumer forum.

We display the revision date at the bottom of each policy document and may notify you via your registered email for material changes. Continuing to use your account after a revision is published means you accept the updated terms.

Our legal and compliance team is the primary point of contact for all policy matters. You can reach them through the legal inbox listed on this page. Formal postal notices should be sent to our registered address and will receive a written response within five working days.

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